PRIVACY POLICY

Most Recent Update: April 30, 2024

This Privacy Policy explains how Thrive Preschool collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at thrivepreschool.com.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example when you sign up for a tour of one of our schools or request a callback. Personal information we collect directly from you may include: First and last name, address, email address, phone number, child’s first and last name and date of birth.

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at https://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information and geographic location.

USE OF PERSONAL INFORMATION

We use information collected directly from you to provide you with our services, support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message subject to your consent.

We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

We use information collected from our advertising partners to market our products and services to you.

DISCLOSURE OF PERSONAL INFORMATION

We may use third-party service providers to assist us with providing and marketing our products and services to you, and we may share your information with such third parties for these limited purposes.

• We use Mailchimp for our email marketing and text message communications. For more information about how we may use your information with Mailchimp  and the information that may be collected through our email campaigns, see Mailchimp’s Global Privacy Statement available at https://www.intuit.com/privacy/statement/
• We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/technologies/partner-sites
• We use LineLeader to help us manage families interested in engaging our educational services for their children. LineLeader uses and processes your information in accordance with its privacy policy available at https://lineleader.com/privacy-policy
• We use Brightwheel as our primary family engagement (attendance, communications tuition processing) application. Brightwheel uses and processes your information in accordance with its privacy policy available at https://mybrightwheel.com/privacy/
• We use Stripe as our primary payment processor. Stripe uses and processes your payment information in accordance with its privacy policy available at https://stripe.com/privacy
• We use Google and Meta as our advertising partners. We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device and we may share information about you and your interactions with our website with our advertising partner, provided that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Such information can be used by us or our advertising partners. For more information about our partners’ privacy policies and information on how to opt out of targeted advertising from our advertising partners where applicable, go to https://policies.google.com/technologies/ads and https://www.facebook.com/privacy/policy/.
• We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP to any text message sent from us.

CHANGES TO THE THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at privacy@thrivepreschool.com.